Sometimes I get the feeling when I ask customers for their catering budget they are almost afraid to share them or I crossed a line by asking.  Like if maybe they just tell me all their wants and desires that they’ll score a better deal if they don’t disclose what they are willing to spend.  Well unfortunately, that simply isn’t the case…. Lets just pretend you’re shopping for a house for a moment.  Your realtor asks you for a pre- qualification letter and/or your budget.  Thinking this is a pretty standard question the realtor is a little shocked by the response …’Um I kinda want YOU to come up with your best price”.  The conversation might continue with a few more questions about size or bedroom quantity, but eventually would end up back to price again.  You continue to dodge the pricing question until finally the realtor gives up and you are now back on your own looking for a house.  Or lets say you walk into a car lot that offers anything from $2000 used rental returns up to high end luxury vehicles,  The salesman asks for a budget and you just tell him “show me what ya got.”  Can you imagine the amount of time you’d spend looking at cars you either hated because they were too cheap and basic, or cars you LOVED but couldn’t afford?   I have a feeling it would be more of the ladder..but still what a waste of time …right?! This is basically the scenario a customer creates for a caterer when they are not willing to disclose a budget.  Keep in mind our services are designed to be mobile.  Most caterers have HUGE menus and have done just about everything and anything when it comes to food.  We have no desire to sell you something you cannot afford, but understand we offer catering service from $10 per head up to $100.  A range, a starting point, a max budget, and idea…ANTHING is better than “Show me what ya got”.  We publish pricing online so our customers can get a feel for our standard pricing.  I’ll be happy to send you there but still…we all know you have some number in your head. Look, catering is very similar to a restaurant experience.  Some restaurants require ties and are priced accordingly.  Others are happy to see you in flip flops and shorts with menu pricing to match that vibe as well. All Caterers fall into a niche’ market and price range…just like restaurants.  Our services are not for everyone, we understand that and embrace it! Perhaps the catering you are doing does not require the type of set up we normally provide.  Perhaps you’d prefer something so laid back that it simply doesn’t match our standard protocol.  Other times clients want something so high end that our standards and pricing simply don’t match their needs.   All of these scenarios are OK! We ask only three things when it comes time to requesting…Continue Reading

The People Behind the Scenes

As you walk into the Special Moments kitchen you see the high-rise ceilings and the plate of desserts that catch your eye. You could be a loyal customer, but seldom do you ever get to see the people that are behind the hours of prep-work, cooking and cleaning that it takes to get your meal from the kitchen to your event. For this week’s blog, I went into the kitchen and learned more about what it takes to plan for multiple events and the people behind the scenes. I came around noon, when they would be working on prep work. I did not want to be in the way of when food was heading out to customers. As I walked around I could see mounds of prep work piling together. There were desserts, there was salsa, there was chicken, empanadas and cheese. I wish I ate before I came here. The aromas of the food poked my shoulder and begged for my attention. I had the opportunity to speak with April Davis, one of the chefs that have worked at Special Moments for eight years. Davis said that her favorite food to make is Italian food. “There are so much fresh herbs and fresh vegetables that go into making different sauces. It’s fun to make it and eat it,” she said. Davis, who is one of many people who are behind the organization of running the kitchen over the years discussed the immense amount of work that goes into cooking for multiple events that includes hundreds of different people each. “It’s important to be organized and knowing how much food to prep, how many pans and oven space you will need. It’s all about rotation and timing and making everything sent out as fresh as possible. Having a good staff that knows what they’re doing and having a good food knowledge- knowing how long certain foods can hold is also important,” she said. Davis stressed that one of the most important elements of cooking is the presentation of food. “People eat with their eyes first,” she said.

Hopefully by now you are all big fans of our blog! I know you all don’t know me as a Taylor, but I definitely feel like part of the family! My name is Mimi and I am Special Moments’ newest addition to the wedding side of the business. I love weddings and worked almost every one we have catered for since I started working here. Your wedding is supposed to be the happiest day of your life, right? YES!  I have made it my personal mission to make that happen!  I’ve found that Special Moments is a great company to work for because this family of “Who’s” takes in their clients as friends. They know that ALL of our clients, whether they are brides or corporate clients, are special in some way! If you take a look at our website, you will see that we have been working to make it more of a resource for brides.  I added our newest page this month featuring our Décor Set-Ups that we can do for you. If you haven’t seen the lovely pictures yet click here! I also put up our newest wedding package for this year which you can view by clicking here.  I try and improve our website on a weekly basis; we always have new ideas coming out! One of my favorite parts of my jobs is reaching out to our brides to make them aware that we are here for them and that they are being heard!  Any questions? I am here, if not by phone then at least by email.  We pride ourselves on being accommodating to everyone who gives us the honor of catering for them.  Working with this company, I have noticed some great things that we do for our clients.  I’m always so happy to be on site to help make sure that all of the big plans and dreams that our brides have shared with the sales team get transformed into reality on the big day!  I know that a few of my brides even have my cell number because I want them to know that I will be there for them if they need me. There’s so much to plan for in a wedding and so many things to worry about.  Your caterer should not be one of them! We have a great opportunity coming up for future brides!  Beginning in March, we will have Open Houses monthly that will feature some samples of our food that we know you will enjoy! Please feel free to check out our wedding website here and book a consultation with me so that we can make you the happiest for your happy day!

Don’t let a Cop Spoil your Event

“Rules, Rules and more rules.”  I believe that was a paraphrase of a recent client.  Events are a great way to fundraise because they provide an experience instead of just an object.  This means that consumers are willing to spend more money than they would if they were simply buying something. We at Special Moments deal with special events on a frequent basis and over the years have discovered that there are some misnomers out there.  The biggest issue we run into is when clients want to charge an entry fee and serve alcohol.  Here is the scoop…if you are charging an entry fee or asking for a donation and alcohol is being served, you most likely need a permit. It breaks down like this.  Any time money is attached and you are serving alcohol, in the law’s eye you are “selling” alcohol.  If you have read any of our previous blogs you might know before I am retired from law enforcement.  As an owner of a catering company, my firsthand knowledge of these laws have helped many of our clients not make a big mistake.  Just think of how that fundraiser would flop if your CEO got a citation for selling alcohol without a license!  But it isn’t as scary as it sounds.  I’ll admit it’s a bit of a painful process but once you take the steps necessary to make it all legal, you will have a very successful fundraising platform.  There are two parts to the process.  The first is to acquire the permit through the city and the second is to get your license from the state. One of the major fallacies out there is that anyone can go and get a liquor license or that someone with a liquor license can supply alcohol for you.   Your company or group most likely does not qualify for a liquor license.  Liquor licenses are only for the premise they are housed in.  Therefore unless your event is in a licensed building, your food and beverage vendor cannot bring a license with them.  This includes both caterers and restaurants.  The only way for your group to get a liquor license is to hook up with a nonprofit charity.  It’s possible that your organization is a nonprofit and that will mean even bigger returns for you.  If not, find an organization that is and offer them a great opportunity to raise money with little to no effort on their part! Here’s how it works.  The state liquor board has a special license they can issue to help nonprofits raise funds.  This license is limited to a certain number of events each year.  By joining forces with a nonprofit, you can have them draw the liquor license for your event.  What’s in it for them?  The nonprofit is required to receive 25% of the gross profit from any alcohol sales.  If the alcohol is included in your ticket price, a portion of the ticket would have to be assigned toward the…Continue Reading

Backwards Planning

Having been in the event business for my entire adult life and most of my teens…hosting an event does not hold the typical anxiety for me that I hear so many people talk about.  It really has nothing to do with the fact that I have most elements of an event at my fingertips (although admittedly that does help)!  The lack of anxiety doesn’t necessarily come from years of practice either.  My ability to throw an event worry free comes from the simple philosophy of backwards planning. I assure all of the readers out there that if you can master the art of backwards planning and stick to it, you will also be the host of many an event without much concern.  In fact, I believe you can take this concept and apply it to the simplest of tasks and cut down on stress.  Getting ready to go on vacation, having too many things to get done in a day, cooking dinner for your family… all of these can be simplified by backwards planning. Here’s out it works in its simplest of forms.  Let’s say you are planning a party for your son’s birthday.  Twenty kids have been invited for an afternoon at the park starting at 1 pm.  Instead of thinking of all the things you need to get done before the party, you start with the party itself.  Let’s say you’ve decided you want the party to end at 3.  Start there.  You know that by 3 pm, you want to have fed the kids cake and ice cream, opened presents, broke the piñata and played your three party games.  Create a schedule with those goals in mind.  (Of course, it’s for kids and everything that can go wrong will go wrong…so don’t set this schedule in stone!) Backwards Party Plan 3 pm – Parents arrive to pick up kids 2:30 pm – Piñata breaking, playground playing 2:00 pm – Gift opening 1:45 pm – Cake and Ice Cream 1:15 – Begin games 1 pm – Kids arrive/playground play Now, you have a party planned!  But here is where backwards planning can really take the stress out of your day!  Consider from here what time you will need to arrive at the park to get the decorations up and the games set.  Perhaps it’s 12 pm.  Continue backwards from there.  How long does it take to get to the park?  When do you need to leave?  Let’s go with 11:45 am.  Do you need to run any errands beforehand?  Maybe a cake pickup?  Back up your time even further from there.  If you have times in mind it sets goals for you and it will help to take the rushing out of your day. In addition, you can use the model to set your own deadlines that will ensure stress free execution!  Decide what will fit into your schedule and set goals.  Have the cake ordered the week prior.  Research games and pickup prizes three days prior.  Every piece…Continue Reading

Sustainability

As a journalism student interested in the business community, I always look for untold, unusual stories in the business sector. However, I never think to look into my own family’s company. Why? Mostly because I can’t write about my family and turn it into a publication without bragging a little bit about them. But, some stories are too good to not get out there. At Special Moments, the company and all those involved are looking toward success in ways that not just mimic a normal business plan. Instead, it is looking at ways to give back to the community by donating food, hosting events and even taking a step toward sustainability. But how can a company be profitable by putting others first? Easily. Special Moments proves time and time again that being involved in the community can not only help those in need but also help the business. Here’s a video to learn more about Special Moments sustainability efforts on a day-to-day basis: https://www.youtube.com/watch?v=z5g_A_B3nZo